Privacy Policy
This Privacy Policy explains how SuperDomains.com (“SuperDomains,” “we,” “us,” or “our”) collects, uses, shares, and protects information on the premium domain marketplace hosted at premium.superdomains.com (the “Site”). It also describes choices you can make about your information.
1) Scope
This Policy applies to information collected on or through the Site, including:
- Domain listing pages and UI components (cards, tags, tooltips).
- Our fallback contact modal/form (
contact.php). - Linked or embedded Escrow.com offer forms, checkout pages, and tracking pixels.
This Policy does not cover third-party websites, services, or policies—including Escrow.com—beyond what we describe here.
2) Information we collect
a) Information you provide to us
- Offer/Inquiry details (fallback contact form): name, email, phone (optional), your offer amount, and message content.
- Business details (optional): company name, intended use, timeline, or other context you share.
b) Information collected automatically
- Technical data: IP address, device and browser type/version, language, referrer/exit pages, approximate location (derived from IP), timestamps.
- Usage data: pages and sections viewed, click actions (e.g., “Make Offer,” “Buy Now”), time on page, error logs.
- Client-side storage: The Site may use
sessionStorageto preserve a session-stable card order for a better browsing experience (no “tracking” across sessions).
c) Information collected by third parties
- Escrow.com: When you open an offer form or checkout link, Escrow.com may collect personal and payment information, device identifiers, and conversion/tracking data via embedded forms and 1×1 pixels. Those data are governed by Escrow.com’s terms and privacy policy.
3) How we use information
- To operate the Site: display listings, pricing (when provided), tags, and descriptions.
- To respond to you: review and follow up on your inquiries or offers submitted via the fallback contact form.
- Negotiations: evaluate offers, request context, and communicate potential counteroffers or availability.
- Security and integrity: monitor for fraud/abuse, secure the Site, debug issues, and ensure availability.
- Recordkeeping and compliance: maintain records of communications and offers for business and legal purposes.
- Analytics and improvement: understand how the Site is used to refine UX, content, and performance.
4) Legal bases (where applicable)
Where required (e.g., in the EEA/UK), we rely on the following legal bases:
- Legitimate interests: Site operation, security, analytics, and responding to inquiries.
- Contract/performance of steps prior to a contract: processing offers and negotiations.
- Legal obligations: compliance with AML/KYC, tax, and regulatory requirements (primarily handled within Escrow.com for payment/transfer).
- Consent: where we request it for specific activities and you provide it.
5) Cookies, local storage & similar technologies
- First-party: We may use
sessionStorageto keep a consistent domain-card order during your session. This data clears when the browser session ends. - Third-party (Escrow.com): Embedded forms, checkout, and pixels may set cookies or read identifiers for security, fraud prevention, and conversion tracking. Refer to Escrow.com’s policy for details and opt-out mechanisms.
6) How we share information
- Service providers: Vendors assisting with hosting, security, analytics, email delivery, or operations (bound by confidentiality obligations).
- Escrow.com: If you proceed to an Escrow.com form or checkout, information you submit there is collected and processed by Escrow.com under their policies.
- Corporate transactions: In connection with a merger, acquisition, or sale of assets.
- Legal compliance: To comply with law, legal process, or enforce our rights/policies; detect, prevent, or address fraud, security, or technical issues.
We do not sell your personal information. We do not share it with third parties for their own direct marketing.
7) Data retention
- Offers & communications: kept as long as necessary for negotiations, recordkeeping, compliance, and legitimate business purposes.
- Technical logs: kept for a limited period to ensure security and troubleshoot issues.
- We may retain certain information if required by law, to resolve disputes, or enforce agreements.
8) Security
We use administrative, technical, and physical measures designed to protect information. No system is perfectly secure; transmission of data is at your own risk. Payment and domain-transfer data routed through Escrow.com are protected according to Escrow.com’s controls.
9) Your choices & rights
- Contact us: You can request access, correction, or deletion of your information, or object to/limit certain processing where applicable, by emailing support@superdomains.com.
- EEA/UK residents: You may have GDPR rights (access, rectification, erasure, restriction, portability, objection). You also have the right to lodge a complaint with your local supervisory authority.
- US residents (e.g., CA, CO, CT, VA, UT): Depending on your state, you may have rights to know, access, correct, delete, and opt out of certain data uses. We do not “sell” personal data as defined by applicable US state privacy laws, nor “share” for cross-context behavioral advertising.
- Marketing: We do not run third-party direct marketing off your data. If that changes, we will provide appropriate opt-outs.
10) International transfers
We may process information in countries other than your own, where laws may be different. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.
11) Children’s privacy
The Site is not directed to children under 16 (or the age required by local law). We do not knowingly collect personal information from children.
12) Third-party links & services
Our Site contains links to third-party services (e.g., Escrow.com). Your interactions with such services are governed by their own terms and privacy policies. We are not responsible for their practices.
13) Changes to this Policy
We may update this Policy from time to time. Changes take effect when posted. If we make material changes, we will take reasonable steps to notify you, consistent with the significance of the changes.
14) Contact us
Questions or requests regarding this Privacy Policy can be sent to: support@superdomains.com.